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SBL-DAT-00498 on Hierarchical Picklists in RR Only Repository (Doc ID 2544168.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Siebel CRM - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Siebel EAI

Transactions are not creating through EAI Siebel Adapter BS with IP 19.3 in RR(Runtime Repository) environment, same works fine in DR(Design Repository)

ERROR
-----------------------
Error invoking service 'EAI Siebel Adapter', method 'Insert' at step 'Create Transaction'.(SBL-BPR-00162)
Required field is missing in instance of Integration Component 'LOY Transaction' with the user key '[Member Number] = "500000034" AND [Product Name] = " Flight Redemption" AND [Ticket Number] IS NULL AND [External Reservation Number] = "XXXX" AND [Voucher Number] IS NULL': 'Transaction Sub Type' is a required field. Please enter a value for the field.(SBL-DAT-00498)(SBL-EAI-04389)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Invoke WebService RedeemPoints' 
2. Record is not created and the above error is seen.


BUSINESS IMPACT
-----------------------
Can not test functionality in RR environment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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