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IIR Synchronizer Stops Picking Up Records (Doc ID 2544249.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel Data Quality - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
IIR synchroniser not picking up the records

EXPECTED BEHAVIOR
-----------------------
It is expected that the IIR synchroniser picks up the records from ids_upd_sync_nsa

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Make sure IIR synchroniser is running
2. In Siebel, create new records

3. The first records are processed by the synchronizer
4. When Siebel records are updated, ids_upd_sync_nsa table is populated, but no records are processed by the synchroniser

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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