My Oracle Support Banner

Siebel IP2017 and Later Server Busy Error Encountered with Web Tools Access (Doc ID 2544293.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Linux x86-64

Symptoms

On : 19.2 version, System Admin

When attempting to access Siebel Web Tools, web tools cannot be accessed and the following error occurs.

ERROR
-----------------------
The server you are trying to access is busy or experiencing difficulties.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply Siebel 19.2 on Oracle Linux
2. Make sure all components are up and running and object managers are accessible
3. Check if Siebel web tools is accessible

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access Siebel web tools alone and this was causing a setback.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.