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Blank Screen when Login after Upgrade To CRM 18.11 , Missing Browser Scripts (Doc ID 2544416.1)

Last updated on AUGUST 17, 2022

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


On 18.11 when try to loging to https://<ai_server>:<port>/siebel/app/sales/enu, after entering Login Credentials a red hoop spins for a little bit and then the screen goes blank

The following steps were performed:

  1. install 17.0 base and applied 18.11
  2. Upgrade (upgrep, IRM, upgphys) have been completed 

  3. deployed AI profile
  4. try to login




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