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In-Memory Promotion Upgrade Changes The Action Code Of The Child To Updated (Doc ID 2544854.1)

Last updated on NOVEMBER 30, 2020

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

On : 18.12 version, Order Management

ACTUAL BEHAVIOR
---------------
In-Memory Upgrade Promotion changes the action code of the child to Updated


EXPECTED BEHAVIOR
-----------------------
The action code of Child item should be "-"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

While doing In-Memory Upgrade Promotion the action code of the child product is getting updated even though the child product is Part of the Target Promotion.

Source Structure

1.Create the below structure:
Pack A
  Promotion Item1
  Child Item1

Pack B
  Promotion Item1
  Child Item1

2.Upgrade from Pack A to Pack B

 3. Observe the results:
  PackA - Deleted(OK)
  Pack B - Added (OK)
  Promotion Item1 - Updated (OK)
  Child Item1 - Updated (Not Ok, it should be "-" )


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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