My Oracle Support Banner

Inactivated Objects Are Not Visible In Tools Or Web Tools on Newly Created or Cloned Objects (Doc ID 2545102.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel CRM - Version 19.4 and later
Information in this document applies to any platform.

Symptoms

On : 19.4 version, Configuration - General

ACTUAL BEHAVIOR
---------------
In Siebel version 19.4, once objects are inactivated and delivered, these objects are then not visible in tools/web tools in another WS.


EXPECTED BEHAVIOR
-----------------------
Objects that are inactivated in a WS that is delivered should be visible in other WSs.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Inactivate any Newly Created object Configuration like Fields/Configuration from tools/web tools and then deliver the WS.
2. Go to another WS and query for that object Configuration like Fields/Configuration which are inactivated and see that they are not available



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.