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Order Revision Taking Much More Time (Doc ID 2545327.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Order Revision taking much more time

When we are revising the orders , we are using custom Application Data Map to copy the Order details.
Data Map: ICM ReviseOrder
BC: ICM Order Entry - Orders
Order Entry - Orders.
From the log we are getting that, BC User property: Pre-defined Search: Production ,value: [Scenario Test Flag] = "N", this is fetching around ~2k data from DB.
Please let us know the parameters to be changes to fine tune this.


EXPECTED BEHAVIOR
-----------------------
Order Revision should run in acceptable times.

STEPS
-----------------------
- Create the custom Data Map.
- Run the Revise Order Functionality


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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