Workflow Definition Table in RR Environment Is Empty Retrieving 0 Records On Pricing Procedure Picklist
(Doc ID 2545490.1)
Last updated on JANUARY 20, 2022
Applies to:
Siebel Workflow - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
The customer has reported when navigating on Administration - Pricing > Pricing List > on the Pick List Applet(Pricing Procedure) > Pick Workflow Process > is bringing 0 records, causing an issue to select the Workflow Processes. As it shows in the screenshot below:
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Steps to reproduce the issue:
1. Full Migration from DR environment to RR Environment.
2. Navigate to the Administration - Business Service screen, then the Simulator view.
3. Run the following business service to activate all workflows and tasks in the target environment:
a. Business Service Name = Siebel Runtime Metadata Publisher Service
b. Invocation Method = ActivateWorkflowsTasks
c. Input Arguments:
- Property Name = "Full Migration"
- Value = True
NOTE: In Bookshelf from Siebel Database Upgrade Guide > Data Migration Using Siebel Migration > Activating Workflows and Tasks in the Production Environment After Full Migration > explained that "When an incremental migration is triggered after a full migration, it deletes all design time data for workflows (so the opportunity to activate any workflows is lost after you run an incremental migration). Activating workflows involves generating a runtime definition of the workflow from the design time records."
For more information, please see the document link below:
https://docs.oracle.com/cd/F14158_05/books/UPG/data-migration-using-siebel-migration.html#c_About_Migrating_Config_Data_and_Incremental_Changes
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |