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Application Crashed When Shopping Service Business Service GotoView Method Was Used In iFrame (Doc ID 2546009.1)

Last updated on APRIL 20, 2021

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

Siebel Application was getting crashed when Shopping Service Business Service, GotoView method was used in an iFrame after upgraded to Siebel 18.12.


Call Stack:
/siebel/siebsrvr/lib/libsslcosd.so'0x4dc58 [0xfe43dc58]
/lib/libc.so.1'__sighndlr+0xc [0xfc33a180]
/lib/libc.so.1'call_user_handler+0x370 [0xfc32ce50]
/lib/libc.so.1'sigacthandler+0x58 [0xfc32d158]
/siebel/siebsrvr/lib/libsscfom.so'void CSSBusObj::GetName(SSstring&)+0x0 [0xf8515a80] [Signal 11 (SEGV)]
/siebel/siebsrvr/lib/libsscasshop.so'unsigned CSSShoppingService::GotoView(const CCFPropertySet&,CCFPropertySet&)+0x198 [0xe8697538]
/siebel/siebsrvr/lib/libsscasshop.so'unsigned CSSShoppingService::DoInvokeMethod(const unsigned short*,const CCFPropertySet&,CCFPropertySet&)+0x10d4 [0xe8662ad4]
/siebel/siebsrvr/lib/libsscaoesv.so'unsigned CSSOETSvc::DoInvokeMethod(const unsigned short*,const CCFPropertySet&,CCFPropertySet&)+0x4ac [0xe87c47ec]
/siebel/siebsrvr/lib/libsscfom.so'unsigned CSSService::InvokeMethod(const unsigned short*,const CCFPropertySet&,CCFPropertySet&)+0x6d4 [0xf8476cd4]
/siebel/siebsrvr/lib/libsscfomlg.so'unsigned CSSELServiceImpl::InvokeMethod(const SSstring&,CSSELPropertySetIface*,CSSELPropertySetIface*)+0x290 [0xf115e950]
/siebel/siebsrvr/lib/libsscfcli.so'bool CSSServiceCLIJSMechInst::InvokeMethod(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)+0x3c8 [0xe8a3a0e8]
/siebel/siebsrvr/lib/libsscfcli.so'bool CSSCLINativeFunction::Call(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*,const CSSCLIString&)+0x288 [0xe8c11e68]
/siebel/siebsrvr/lib/libsscfcli.so'bool CSSCLIVirtualMachine::ExecuteOP_CALL(CSSCLIStackFrame*,CLIVMMetadataToken*,CSSCLICompiledFunction*)+0xb28 [0xe8c24208]
/siebel/siebsrvr/lib/libsscfcli.so'bool CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+0x63c [0xe8c2601c]
/siebel/siebsrvr/lib/libsscfcli.so'bool CSSCLICompiledFunction::Call_inline(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*,CSSCLIScopeChain*)+0x3b0 [0xe8b2e150]
/siebel/siebsrvr/lib/libsscfcli.so'bool CSSCLICompiledFunction::Call(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*,const CSSCLIString&)+0x130 [0xe8c113d0]
/siebel/siebsrvr/lib/libsscfcli.so'bool CSSCLIVirtualMachine::ExecuteOP_CALL(CSSCLIStackFrame*,CLIVMMetadataToken*,CSSCLICompiledFunction*)+0x1404 [0xe8c24ae4]
/siebel/siebsrvr/lib/libsscfcli.so'bool CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+0x63c [0xe8c2601c]
/siebel/siebsrvr/lib/libsscfcli.so'ELEventState CSSCLIJSMechInst::CallEvent(const SSstring&,CPtrArray&)+0x1478 [0xe89eef18]
/siebel/siebsrvr/lib/libsscfel.so'ELEventState CSSELIface::ForwardEvent(const SSstring&,CPtrArray&)+0x78 [0xf7f5b318]
/siebel/siebsrvr/lib/libsscfel.so'ELEventState CSSELServiceIface::OnPreInvoke(const SSstring&,const CCFPropertySet&,CCFPropertySet&)+0xc0 [0xf7f6ee00]
/siebel/siebsrvr/lib/libsscfom.so'unsigned CSSService::InvokeMethod(const unsigned short*,const CCFPropertySet&,CCFPropertySet&)+0x5e4 [0xf8476be4]



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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