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IIR Workbench Person_Name Match UnDecided (Doc ID 2547396.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel Data Quality Matching - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.8 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
When using the workbench with hexidecimal data, the output is unexpected

EXPECTED BEHAVIOR
-----------------------
It is expected there is a higher match

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use the following values:
Controls=PURPOSE=Person_Name UNICODE_ENCODING=8 SEARCH=Person_Name,0,5 FILE=Person_Name,0,5
Searchdata=4F7A6D616E
Filedata=4F736D616E
Hex box = checked.

2) Response is Undecided with a score of 80

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, workbench data cannot be verified in Siebel.

Cause

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In this Document
Symptoms
Cause
Solution


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