My Oracle Support Banner

Attachment Fails With Error SBL-UIF-00229 on Siebel Filesystem Using Azure File Share (Doc ID 2549574.1)

Last updated on JUNE 04, 2019

Applies to:

Siebel CRM - Version 18.9 and later
Information in this document applies to any platform.

Symptoms

On : 18.9 version, System Admin

Siebel filesystem using Azure file share


The Siebel filesystem on siebel document server is using Azure file share from cloud.

The filesystem Z: was mounted using windows service account, all siebel instances on document server were started by the same windows service account. However when uploading a document it fails with error 


This works when changing fs to local C: drive.

ERROR
-----------------------
SBL-UIF-00229




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure file system on Azure file share from cloud
2. When uploading document this fails with error



Changes

 Use file system not on local machine

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.