My Oracle Support Banner

Lots of Componet Log files Shows "SBL-DAT-00173: An invalid key was entered." (Doc ID 2550205.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Siebel CRM - Version 18.11 and later
Information in this document applies to any platform.

Symptoms

On : 18.11 version, Upgrade

An invalid key was entered
Siebel has been upgraded from 8.1.1.14 to IP2017/18.11. In working through solutions from other SRs, I noticed the following error in a bunch of the component ses logs.
ObjMgrLicense Error 1 000000025ce41580:0 2019-05-21 12:50:18 (dmlicmgr.cpp (133)) SBL-DAT-00173: An invalid key was entered.




ERROR
-----------------------
SBL-DAT-00173: An invalid key was entered.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Siebel was upgraded from 8.1.1.14 to IP2017/18.11.
2. Siebel Server was started.
3. Many components logs the message "SBL-DAT-00173: An invalid key was entered."





Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.