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Load Average On Siebel App Servers Going High (Doc ID 2553271.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel CRM - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.17 [IP2013] version, System Admin

ACTUAL BEHAVIOR
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We have observed that the load average on all the 4 app servers goes high at midnight. Attaching the spastics for the same.
Known processes running around that time :
We get Bulk Disconnections Orders that is coming from external system.


Since the Load Average on the App servers goes high, it is unable to serve further requests from AIA. This results into the Session Pool Time out errors to AIA.


Cause

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In this Document
Symptoms
Cause
Solution


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