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Customized Link Between Account And Service Agreement Is Not Working As Expected (SBL-CMI-00120) (SBL-DBC-00111) (Doc ID 2553707.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

STEPS To Reproduce the Issue.
-----------------------
The issue can be reproduced at will with the following steps:
1. When trying to Create an agreement using MVL and have Created a MVG based on Service Agreement Business Component.
2. Used normal MVG applet Instead of Shuttle applet for this requirement.
3. Since using normal MVG Applet they are associating the record in the Intersection table by calling Work flow on Click of OK Button in MVG Applet.
4. The Association is working fine as expected but the Link Id (Account Id) is getting nullified after Commit.

Cause

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In this Document
Symptoms
Cause
Solution


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