My Oracle Support Banner

Getting Errror: SBL-EAI-04376 After Clicking On Customize Button (Doc ID 2554293.1)

Last updated on DECEMBER 19, 2019

Applies to:

Siebel Product Configurator - Version 8.1.1.7 SIA [21238] and later
Generic (Platform Independent)

Symptoms

On : 8.1.1.7 SIA [21238] version, Order Management

After Clicking on customize button getting errror

After Clicking on customize button getting errror "SBL-BPR-00162: Error invoking service '<?>', method '<?>' at step '<?>"
 

ERROR
-----------------------
SBL-BPR-00162, Getting Errror




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Order
2. Add Customizable product in line items
3. Launch eConfigurator


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.