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Siebel Database Upgrade Wizard Fails During Repository Import Step (Doc ID 2554709.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


When attempting to install Siebel IP2017 Enterprise Server, the database upgrade wizard is failed with the below error during the repository import step:

2019-06-10 04:31:43 Unable to verify login name SIEBEL.
2019-06-10 04:31:43 Unable to start common api.
2019-06-10 04:31:43 Unable to start common api.
2019-06-10 04:31:43 Error in initiate function..
2019-06-10 04:31:43 Elapsed time: 2 sec.
2019-06-10 04:31:43 (logapi.cpp (184) err=1 sys=0) SBL-GEN-00001: (logapi.cpp: 184) error code = 1, system error = 0, msg1 = (null), msg2 = (null), msg3 = (null), msg4 = (null)


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