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Find Object Not Working As Expected With Error SBL-DAT-00215 on Siebel 19.x and Later (Doc ID 2555228.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Siebel CRM - Version 19.3 and later
Information in this document applies to any platform.


As per 1990290.1, it is impossible to Drilldown into the detail view of the record if it is not found under the view with Sales Rep or Personal visibility, but instead of showing empty applet, the following error is shown upon drilling down:

We detected an Error which may have occurred for one or more of the following reasons:
This operation is not allowed when there are no records displayed. Please execute a query that returns at least one record or add a new record.(SBL-DAT-00215)




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