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Siebel Server Crashes As Soon As Siebel Service Is Started (Doc ID 2555451.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel CRM - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, System Admin

Siebel server crashes as soon as siebel service is started

ERROR
-----------------------
crash
 CALL STACK -
OraClient12 +0x1a82f4 = kpuiniPG() +0x614
OraClient12 +0x19f8a2 = kpufhndl() +0x12
OCI +0x48d7 = OCIHandleFree() +0x27
sscdo90 +0x63f7 = CSSOraDbConn::Disconnect() +0x157
sscdo90 +0x28ed = CSSOraDbConn::~CSSOraDbConn() +0x3d
sscdo90 +0x10692 = LessComparison::operator()() +0xb2
sscfsadbmfcext +0x1552 = SecurityLogin() +0x3e2
sslcsecm +0x3c07 = CSSSecMgr::Login() +0x587
sslcsecm +0x3673 = CSSSecMgr::Login() +0x13
sslcsecc +0x11a1 = CSSSecClnt::Authenticate() +0x111
sscfdm +0x8e92b = CSSSecOMClnt::Authenticate() +0x1b
sscfdm +0xa8fb6 = CSSModelPhysDef::Authenticate() +0xd6
sscfdm +0xa89b2 = CSSModelPhysDef::LogonToDataSrc() +0x12
sscfom +0xb1f7 = CSSModel::Login() +0x197
ssscscom +0x16c9 = ccfOMSess::Login() +0x669
sssabsvm +0x31c8 = ReqCompCleanup() +0x118
sssabsvm +0x358d = ReqCompCleanup() +0x4dd





Changes

 new installation

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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