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While Synchronizing an IO With EAI Siebel Adapter: ORA-00957: duplicate column name. An Error Has Occurred Writing To A Record.(SBL-DBC-00111)(SBL_EAI-04376) (Doc ID 2555532.1)

Last updated on DECEMBER 11, 2019

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Siebel EAI

When attempting to save the data using REST service
the following error occurs.

ERROR
-----------------------
Method 'NewRecord' of business component 'XXXX Account Billing' (integration component 'XXXXAccountBilling') returned the following error:
"An error has occurred writing to a record.Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DBC-00111)"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Trigger REST Inbound Web Service
2. Observe the error while creating new record Account Billing


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Inbound web service is not able to create new record

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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