While Synchronizing an IO With EAI Siebel Adapter: ORA-00957: duplicate column name. An Error Has Occurred Writing To A Record.(SBL-DBC-00111)(SBL_EAI-04376)
(Doc ID 2555532.1)
Last updated on JANUARY 03, 2023
Applies to:
Siebel CRM - Version 16.18 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
On : 16.18 [IP2016] version, Siebel EAI
When attempting to save the data using REST service
the following error occurs.
ERROR
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Method 'NewRecord' of business component 'XXXX Account Billing' (integration component 'XXXXAccountBilling') returned the following error:
"An error has occurred writing to a record.Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DBC-00111)"
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Trigger REST Inbound Web Service
2. Observe the error while creating new record Account Billing
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Inbound web service is not able to create new record
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |