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Expansion Of Child Tree Applet Not Able To Load Grand Grand Child Applet on 16.19 (Doc ID 2555878.1)

Last updated on OCTOBER 30, 2019

Applies to:

Siebel CRM - Version 16.19 [IP2016] to 16.19 [IP2016] [Release V16]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------

When user drill-down on a record to navigate on this view, view is loaded perfectly. Now, when user expands the record in tree applet (Applet 2) , record in applet 3 changes but applet 4 is not able to load.

EXPECTED BEHAVIOR
-----------------------
Expansion of Child tree applet not able to load grand grand child applet

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into application
2. go to "Partner Relationship"
3. drill down on a record
4. Expand the tree on the left
5. Applet is not loaded


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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