Inbound REST Calls To Siebel Are Failing With javax.ws.rs.ProcessingException: Resource Java method invocation error and HTTP-500 (Doc ID 2555959.1)

Last updated on APRIL 18, 2023

Applies to:

Siebel CRM - Version 19.2 and later
Information in this document applies to any platform.

On : 19.2 version, Siebel EAI

When attempting to sends REST inbound requests to Siebel with OSB
the following error occurs.

javax.ws.rs.ProcessingException: Resource Java method invocation error

java.lang.IllegalArgumentException: java.lang.ClassCastException

Socket had incorrect word size: 0.(SBL-JCA-00313)

[CMGR WARNING] Failed to create a connection: com.siebel.om.sisnapi.NAK cannot be cast to com.siebel.om.sisnapi.HelloACK

[CMGR WARNING] Failed to create a connection: com.siebel.om.sisnapi.NAK cannot be cast to com.siebel.om.sisnapi.HelloACK

HTTP-500

The issue can be reproduced at will with the following steps:
1. Send REST inbound request to Siebel from OSB
2. Observe the error

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In this Document

Symptoms

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