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Advanced Options And Search Toolbar Disabled In Sales Application Of IP19.2 (Doc ID 2559539.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel CRM - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

On :  19.2 version, Configuration - General

ACTUAL BEHAVIOR  
---------------
the Advance Find Option is disabled.

EXPECTED BEHAVIOR
-----------------------
the Advance Find Option should not be disabled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into the Siebel Application having version 19.2
2. Navigate to the Home Screen and Click on Search Icon
3. See that from the Drop-down, the Advance Find Option is disabled.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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