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Custom Workflow Monitor Is Not Online State In Ip2017 (Doc ID 2559640.1)

Last updated on NOVEMBER 30, 2020

Applies to:

Siebel CRM - Version 19.3 and later
Information in this document applies to any platform.


On : 19.3 version, Siebel Workflow

Custom Workflow Monitor Components are not online state in IP 2017

1 - Make sure that the Workflow Policy Group is active, and that the name is correctly specified for the Workflow Monitor Agent component task in the Group Name parameter

2 - All custom Workflow Monitor Agent goes to Not Online state after several attempts to start up (even after regenerating triggers and such). It first changes between Running and then Not Online state.

The following error is seen in the related log:

SBL-ESC-00053: Error loading rule definitions




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