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Siebel Process Crashes and Exits on Linux Platform When Max Stack Size Limit Set Too Low - SmiDispatchThrdMain Crash with EAGAIN on Strace (Doc ID 2560667.1)

Last updated on MARCH 25, 2022

Applies to:

Siebel CRM - Version 15.18 [IP2015] to 19.11 [Release V15 to V17]
Information in this document applies to any platform.

Symptoms

Crash files are observed in a daily basis, and the following error is found when tracing the regss process with strace spite of having MaxProc user limit very high.

OS code 11 (EAGAIN) : Resource temporarily unavailable

Further observations as follows:

a) Siebel Server: (schedule.cpp (480) err=1376294 sys=11) SBL-SMI-00038: Internal: Cannot create process for siebmtshw

b) SBL-OSD-02011 Process 67275 exited with error - Process exited because of a segment violation (SIGSEGV) from enterprise log file

c) Below stack in crash files

#0  0x0806e456 in SmiDispatchThrdMain(void*) ()
#1  0x55882ed1 in OSDThreadStart(void*) () from /opt/SP/oracle/crm/siebsrvr/lib/libsslcosd.so
#2  0x5555925f in WslThreadProcWrapper(void*) () from /opt/SP/oracle/crm/siebsrvr/lib/libsslcwsl.so
#3  0x55cd2b2f in _AfxThreadEntry(void*) () from /opt/SP/oracle/crm/siebsrvr/mw/lib/libmfc400su.so
#4  0x56a59e16 in MwThread(void*) () from /opt/SP/oracle/crm/siebsrvr/mw/lib/libkernel32.so
#5  0x00b89bc9 in start_thread () from /lib/libpthread.so.0
#6  0x008fb04e in clone () from /lib/libc.so.6

d) when attaching with strace to regss MainWin process: clone() system call returns EAGAIN

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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