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Workflow Inactive Branches are being Validated in 18.x (Doc ID 2560872.1)

Last updated on JULY 02, 2019

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

On : 18.12 version, Configuration - Dev Env

When attempting to Validate the Workflow ,the following error occurs.


The issue can be reproduced at will with the following steps:

- Create a DEV Workspace
- Get an existing Workflow and copy it (e.g: Mktg Import - Lead Process - SN)
- Edit it
- Get an existing step (Is Cleansing  Required?) and copy it - it is created as 'Copy of Is Cleansing  Required?'

- Delete the original one  (Is Cleansing  Required?)
- Save the Workflow
- Go to the Workflow > Wf Steps and note that the "Is Cleansing  Required?" step is INACTIVATE and still listed there

- Right-Click > Validate

No error - Total tests Failed: 0 as expected


- Now edit it again
- Get an existing 'default' BRANCH (Connector) (N)  and delete it

- Add a new CONNECTOR and set is as 'Default'
- Save the Workflow
- Go to the Workflow > Wf Steps >  'Copy of Is Cleansing  Required?' > WF Step Branch:

N - Default - Inactive
Connector 7 - Default - Active
Y - Condition - Active

- Right-Click > Validate

Step 'Copy of Is Cleansing  Required?' is of type 'Decision Point', but it has either no default branch or has more than one.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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