My Oracle Support Banner

Workflow Inactive Branches are being Validated in 18.x (Doc ID 2560872.1)

Last updated on JULY 02, 2019

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.


On : 18.12 version, Configuration - Dev Env

When attempting to Validate the Workflow ,the following error occurs.

The issue can be reproduced at will with the following steps:

- Create a DEV Workspace
- Get an existing Workflow and copy it (e.g: Mktg Import - Lead Process - SN)
- Edit it
- Get an existing step (Is Cleansing  Required?) and copy it - it is created as 'Copy of Is Cleansing  Required?'

- Delete the original one  (Is Cleansing  Required?)
- Save the Workflow
- Go to the Workflow > Wf Steps and note that the "Is Cleansing  Required?" step is INACTIVATE and still listed there

- Right-Click > Validate

No error - Total tests Failed: 0 as expected

- Now edit it again
- Get an existing 'default' BRANCH (Connector) (N)  and delete it

- Add a new CONNECTOR and set is as 'Default'
- Save the Workflow
- Go to the Workflow > Wf Steps >  'Copy of Is Cleansing  Required?' > WF Step Branch:

N - Default - Inactive
Connector 7 - Default - Active
Y - Condition - Active

- Right-Click > Validate

Step 'Copy of Is Cleansing  Required?' is of type 'Decision Point', but it has either no default branch or has more than one.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.