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SBL-EAI-04116 Error With Outbound Web Service (Doc ID 2561612.1)

Last updated on DECEMBER 04, 2020

Applies to:

Siebel CRM - Version 15.14 [IP2015] and later
Information in this document applies to any platform.


To implement HTTPS for outbound web service, followed the steps in the knowledge document below:

How To Register Certificates On UNIX Siebel Servers For Outbound HTTP Transport Requests And Outbound Web Services Over SSL - In PRE Siebel IP2016 (Doc ID 473779.1)

But when invoking the web service, the following error occurs:

HTTP Internet Exception during 'Data Send': 'The connection with the server was reset', code: '12031'(SBL-EAI-04116)

Also when importing the security certificate, we saw the following message:

"The integrity of this certificate cannot be guaranteed..."




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