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SBL-DAT-00498 - Issue With Creating Quote For Any Of Account In Siebel (Doc ID 2562749.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

On : 19.1 version, Client Functionality

While creating Quote records in Siebel production application and picking an account record from the account picklist, users are getting error : "SBL-DAT-00498: 'FieldXXX' is a required field. Please enter a value for the field."


Workaround/ Other working scenarios:-
1. Navigate to Account tab and Accounts->Quotes sub tab, click new button for new quote creation.
2. Navigate to quote tab, click new button and enter all required (*marked fields) field values and then pick account and save.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Go to Quotes->Click New button and try picking Name (pick any account record). As soon as when you select account and click OK the error message pop ups


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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