My Oracle Support Banner

BI Publisher Reports Failed Error oracle.xdo.servlet.CreateException: Report Report definition not found (Doc ID 2564239.1)

Last updated on JULY 23, 2019

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

ERROR
-----------------------
SBL-EAI-04308: Operation 'runReport' of Web Service 'http://xmlns.oracle.com/oxp/service/v11/PublicReportService.PublicReportServiceService' at port 'PublicReportService_v11' failed with the following explanation: "oracle.xdo.webservice.exception.OperationFailedException: PublicReportService::generateReport for reportAbsolutePath [/SiebelCRMReports/SR Form.xdo] failed: due to oracle.xdo.server.ReportException: oracle.xdo.servlet.CreateException: oracle.xdo.servlet.CreateException: Report definition not found:/SiebelCRMReports/SR Form.xdo [username=188277]".



The report runs fine when executed only with Siebel Admin User, with other users it fails with the above error.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.