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Unable to restart Siebel server with error - GEN-13, Additional Message: Dictionary is not available on this database (Doc ID 2565277.1)

Last updated on JUNE 25, 2021

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

On : 18.12 version, System Admin

Unable to start Siebel Services with the below error:

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Add Arabic Language
2. Run Flatten Workspace
3. It errored out, hence they restarted the services

Cause

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In this Document
Symptoms
Cause
Solution


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