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Expand And Collapse Is Not Working For Form Applets _ Mobile App (Doc ID 2565777.1)

Last updated on JULY 16, 2019

Applies to:

Siebel CRM - Version 18.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
IP17 Mobile application, there is a requirement for making Expand/Collapse both List and Form applets for mobile application.
Following configuration have been made using applet user properties as below


4. Add applet to All Accounts

4. Deliver the workspace.

5. Log in to Siebel Callcenter.

6. Go to All Accounts

7. Observe that the Form Applet is not expanded and also clicking on the upper right triangle does not make any difference.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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