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Getting SBL-GEN-10103 Error While Trying To Activate The Workflow In Siebel Application (Doc ID 2565805.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.7 [21238] version, Siebel Workflow

After clicking on Activate button on Repository workflows getting below error:

[1] The XML hierarchy cannot be converted to an XML document.(SBL-EAI-04112)
[2] Error opening specified file(SBL-GEN-10103)

ERROR
-----------------------
(SBL-EAI-04112),(SBL-GEN-10103)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Siebel Application
2. Navigate to Administration - Business Process
3. Active Workflows
4. CLick n Activate button on top applet for any completed workflow



Cause

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In this Document
Symptoms
Cause
Solution


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