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Unable To Create The List Of Values(LOV) Using Drag And Drop From Web Tools (Doc ID 2569760.1)

Last updated on MARCH 04, 2021

Applies to:

Siebel CRM - Version 19.6 and later
Information in this document applies to any platform.

Symptoms

On : 19.6 version, Client Functionality

Unable to create the list of values(LOV) using Drag and Drop from web tools


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Enable drag&drop by adding the 2 Applet User Props:

    Name: ClientPMUserProp
    Value: EnableDragAndDropInList

    Name: EnableDragAndDropInList
    Value: TRUE

  2. Open an Excel file with the LOV data

    Excel Data
    Type  Language-Independent Code Display Value Language Name Active Translate Replication Level Multilingual Modifiable
    STATE_ABBREV XYZ XYZ ENU Y N All N N


  3. Drag & Drop above columns in the Siebel WebTools > List of Values

  4. It does not insert the new record.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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