My Oracle Support Banner

"Siebel Build Tools. Has Stopped Working" During Database Configuration ; odbcsql crashes on sslcacln.DLL (Doc ID 2570267.1)

Last updated on MARCH 17, 2021

Applies to:

Siebel Energy Sales - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms

During Upgrade to Siebel CRM 19.7 when attempting to run database configuration ,
the following error occurs after specifying username and password.

ERROR
-----------------------
" Siebel Build Tools. has stopped working"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. install base 17.0 and 19.7
2. run db wizard
3. gives the mentioned error in a pop up window


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.