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EncryptionUpgrade.jar Step for Siebel Upgrade Fails With "Error in getting Repository Id" Error (Doc ID 2573259.1)

Last updated on AUGUST 19, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

When attempting to run upgrade, the upgrade step fails during encryption upgrade and the following error occurs in the srvrupgwiz.log

UpgradeLog UpgradeInfo 3 000000025d3f1680:0 2019-07-29 19:44:11 Executing (/../../jre/bin/java -jar /../dbsrvr/common/EncryptionUpgrade.jar /s /../siebsrvr /c "ODBC_DSN" /t ****
UpgradeLog UpgradeError 1 000000025d3f1680:0 2019-07-29 19:44:13 (err=255) was returned by application (/../siebsrvr/bin/../../jre/bin/java -jar /../dbsrvr/common/EncryptionUpgrade.jar /s /home/appl/siebel/ses/siebsrvr /c "ODBC_DSN" /t ****
UpgradeLog UpgradeError 1 000000025d3f1680:0 2019-07-29 19:44:13 There was an error in launching the application.
UpgradeLog UpgradeError 1 000000025d3f1680:0 2019-07-29 19:44:13 Execute file action failed.
UpgradeLog UpgradeError 1 000000025d3f1680:0 2019-07-29 19:44:13 Error executing action (Encryption Upgrade).
UpgradeLog UpgradeInfo 3 000000025d3f1680:0 2019-07-29 19:44:13 Status Message (Errors encountered)

In the EncryptUpg_Execution.log, below error indicated that the file does not exist and this indicated that the EncryptUpgrade.jar was not initializing properly.

SEVERE:File doesn't exist: /../siebsrvr/log/upgrep_prod_81114/output/EncryptUpg_Execution/DummyFile_1.out
10 Wed Jul 24 16:14:55 CDT 2019 INFO:Error in getting Repository Id Refer to log file for more details
11 Wed Jul 24 16:14:55 CDT 2019 INFO:Possible Reason : Verify the Repository Name passed as argument

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Deleted all repositories from the Siebel DB instance.
2. Renamed the last repository to Prior Customer Repository.
3. Logged in via putty to a server and initiate DB upgrade wizard.
4. Check to see if upgrade completes.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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