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Not Able To Inspect Link Specification Changes Workspace (Doc ID 2574093.1)

Last updated on AUGUST 09, 2019

Applies to:

Siebel Tools - Version 19.7 and later
Information in this document applies to any platform.

Symptoms

Not able to inspect link specification changes in workspace

STEPS to replicate
-------------------------

1. Create a new workspace "WS_Link"
2. Select Link Specification: Account/Contact
3. Remove below:
Inter Table: S_PARTY_PER
Inter Parent Column: PARTY_ID
Inter Child Column: PERSON_ID

4. Go to Call Center Application
5. Click on Workspace Explorer and open "WS_Link"
6. Click on Inspect
7. Go to Account Detail - Contacts View

RESULT: See that still the records appear in "SIS Account Entry Applet" which should not.

8. Go to Tools and Deliver workspace "WS_Link"

9. Log out of Siebel Call Center and log back in.
10. Go to Account Detail - Contacts View
11. See that records disappear from "SIS Account Entry Applet"



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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