My Oracle Support Banner

Siebel Workspace Delivery Fails On IP18.11 for Users Other Than SADMIN (Doc ID 2574396.1)

Last updated on AUGUST 12, 2019

Applies to:

Siebel CRM - Version 18.11 and later
Information in this document applies to any platform.

Symptoms

On : 18.11 version, System Admin

ACTUAL BEHAVIOR
---------------
Siebel Workspace Delivery Fails on IP18.11

EXPECTED BEHAVIOR
-----------------------
WS Delivery should work for all users

STEPS
-----------------------
1. Logon as a normal user with 'Workspace Administrator' responsibility to Web Tools
2. Navigate to the workspaces section
3. Create a new workspace under Main
4. Open the newly created workspace
5. Go to Applets view and add comment on any applet.
6. Navigate back to the workspaces section, the newly created workspace is now shown as 'Edit in Progress'
7. Follow the steps to deliver the workspace to Main
8. Workspace is not delivered


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.