My Oracle Support Banner

CONFIRM POP UP IS NOT WORKING IN IE - SBL-DAT-00498 (Doc ID 2574430.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [IP2013] version, Configuration - General

1. Launch the Application Using IE Browsers and Navigate to the Activities Screen and Place the Cursor on the Down List Applet.
2. Click on the Drill Down which navigates to the Destination view where the main Applet is "Employee Svc Request List Applet OUI"
3. Once Navigate to the other View, the Focus is across the Screen rather than on a particular Applet in IE and Once clicking on the Other Side Applet,receives an Error saying "SBL-DAT-00498: 'Subject' is a required field. Please enter a value for the field."
4. For other browsers Like Chrome, Once Navigates then the Focus is set on any of the Existing Applets which are available in that View
5. This complete issue is related to IE alone and the Error "SBL-DAT-00498: 'Subject' is a required field. Please enter a value for the field." that Facing is also expected as required Fields are not Filled in the Applet where the New Record is performed.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.