Siebel SRProc and SRBroker components failing with the error "SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api" (Doc ID 2575821.1)

Last updated on MAY 16, 2023

Applies to:

Symptoms

The SRBroker and SRProc components are being terminated and the following error occurs in the log file

ERROR
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SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api



STEPS
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The issue can be reproduced at will with the following steps:
1.Start the siebel server
2. Review the SRBroker and SRProc log files from the siebel server

Changes

Cause

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