My Oracle Support Banner

Production Upgrade Error "Import New Customer Repository" in IP2017 (Doc ID 2576319.1)

Last updated on OCTOBER 05, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

 

On : 18.12 version, Upgrade

When attempting to perform an Upgrade in Production mode, the error occurs in the step " Import New Customer Repository" 

From the file upgrep_prod_81111\output/repp.log the following is found:



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Complete dev upgrade
2. Follow Bookshelf upgrade steps from
https://docs.oracle.com/cd/E95904_01/books/UPG/upgrading-the-siebel-database.html#c_Preparing_for_a_Nondevelopment_Environment_Siebel_Upgrade_dc1358127
and rename both ddl.ctl to schema.ddl and mstrep.dat to schema.ddl from the same machine
3. run upgrade , it fails


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.