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Production Upgrade Error "Import New Customer Repository" in IP2017 (Doc ID 2576319.1)

Last updated on OCTOBER 05, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.



On : 18.12 version, Upgrade

When attempting to perform an Upgrade in Production mode, the error occurs in the step " Import New Customer Repository" 

From the file upgrep_prod_81111\output/repp.log the following is found:

The issue can be reproduced at will with the following steps:
1. Complete dev upgrade
2. Follow Bookshelf upgrade steps from
and rename both ddl.ctl to schema.ddl and mstrep.dat to schema.ddl from the same machine
3. run upgrade , it fails




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