SSSE-Specific Updates Dont Flow To Outlook
(Doc ID 2577509.1)
Last updated on FEBRUARY 05, 2020
Applies to:Siebel Server Sync - Microsoft Exchange Server - Version 16.7 [IP2016] to 19.3 [Release V16 to V17]
Information in this document applies to any platform.
Normal Calendar activity which is created in Siebel syncs fine to Outlook. Later on updating it to Recurring (eg Daily) in Siebel it doesn't flow to Outlook
We expect that any update made in Siebel on a normal Calendar activity to be reflected on Exchange side as well
The issue can be reproduced at will with the following steps:
1) create a normal Calendar activity in Siebel
2) this syncs fine to Outlook
3) later on update it to Recurring (eg Daily) in Siebel
4) Notice that the update doesn't reach to Outlook( the synchronization is not done)
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