My Oracle Support Banner

SSSE-Specific Updates Dont Flow To Outlook (Doc ID 2577509.1)

Last updated on FEBRUARY 05, 2020

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 16.7 [IP2016] to 19.3 [Release V16 to V17]
Information in this document applies to any platform.

Symptoms


Normal Calendar activity which is created in Siebel syncs fine to Outlook. Later on updating it to Recurring (eg Daily) in Siebel it doesn't flow to Outlook 

We expect that any update made in Siebel on a normal Calendar activity to be reflected  on Exchange side as well 

The issue can be reproduced at will with the following steps:
1) create a normal Calendar activity  in Siebel 
2) this  syncs fine to Outlook 
3) later on update it to Recurring (eg Daily) in Siebel 
4) Notice  that the update doesn't reach to  Outlook( the synchronization is not done) 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.