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Outbound REST Output Should be an Integration Object but is Just a List of Properties Instead When Invoked From A Workflow Process (Doc ID 2578305.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Siebel Call Center - Version 18.10 and later
Information in this document applies to any platform.

Symptoms

On : 18.10 version, Siebel EAI

ACTUAL BEHAVIOR
---------------
When attempting to call an outbound REST interface in development, the expected output is an integration object but instead a generic propertyset is retrieved.

EXPECTED BEHAVIOR
-----------------------
An integration object should be output as declared by the proxy BS.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Import the swagger from the external system into siebel tools and generate the proxy BS and IOs.

2. Call the proxy BS

3. Notice the output is not an IO.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot easily parse the response. Development of this new REST interface is impacted.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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