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The Left Side ( Association Applet) of the Shuttle Applet is Blank After Upgrade (Doc ID 2578856.1)

Last updated on AUGUST 20, 2019

Applies to:

Siebel Tools - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

After upgrade from 8.1 environment to IP 16, the left side ( association applet) of the Addresses shuttle applet is blank.

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Accounts applet
2. Click on the Addresses mvg icon to open the shuttle applet
3. Note that the left side ( association applet) of the shuttle applet is blank.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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