Reply,Reply To All,Forward Buttons Are Disabled For Email Activities
(Doc ID 2589049.1)
Last updated on OCTOBER 06, 2021
Applies to:Siebel CRM - Version 8.1  and later
Information in this document applies to any platform.
On : 19.4 version, Comms Server & Email Response
Buttons "Reply, Reply to All, Forward" are disabled in Communications Detail Response view
- Configure Drill down in Activity List Applet for Activity type 'Email - Inbound' in order to navigate to Communications Detail Response view
- Drill down from Activity List Applet ,Reply,Reply all and Forward buttons are disabled in communications Detail Response View
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