Guest Session Timeout Setting is Overridden by Active Session Timeout which Prevents Guest Sessions from Timing out
(Doc ID 2589324.1)
Last updated on NOVEMBER 12, 2019
Applies to:Siebel CRM - Version 19.6 and later
Information in this document applies to any platform.
Guest session is not getting timed out as expected. Instead of "Login Session (guest session) Timeout Value (seconds)*" (300) parameter for the guest (login) session "Active Session Timeout Value (seconds)*" (900) is applied as shown in below picture
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