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Guest Session Timeout Setting is Overridden by Active Session Timeout which Prevents Guest Sessions from Timing out (Doc ID 2589324.1)

Last updated on MARCH 14, 2022

Applies to:

Siebel CRM - Version 19.6 and later
Information in this document applies to any platform.

Symptoms


Issue:


Guest session is not getting timed out as expected. Instead of "Login Session (guest session) Timeout Value (seconds)*" (300)  parameter for the guest (login) session "Active Session Timeout Value (seconds)*" (900) is applied as shown in below picture


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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