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When Running Logparse for upgphys_dev_160 the Summary Report is Empty - No steps were found for this process. (Doc ID 2591105.1)

Last updated on JANUARY 11, 2021

Applies to:

Siebel CRM - Version 19.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to execute logparse utility against the upgphys_dev_160 directory it does not generate any valid output in the summary report as it is empty.

Below is the command used:

d:\Siebel\ses\siebsrvr\bin\logparse.exe /s d:\Siebel\ses /g enu /r upgphys_dev_160 /l logparse.log

 

In the logparse.log that gets generated the following can be found:

 

- good execution -

 

Searching for processes under: c:\siebel\ses\siebsrvr\log\*
Found process: c:\siebel\ses\siebsrvr\log\upgphys_dev_160

Reading Upgrade Wizard log: c:\siebel\ses\siebsrvr\log\upgphys_dev_160\output\UpgWiz_02.log

...
Total process time from log files: 03h:20m:19s
Completed processing process under: c:\siebel\ses\siebsrvr\log\upgphys_dev_160\output
Generating HTML page c:\siebel\ses\siebsrvr\log\upgphys_dev_160\summary.html
Generating txt page c:\siebel\ses\siebsrvr\log\upgphys_dev_160\summary.txt

 

  - bad execution -

 

Searching for processes under: d:\siebel\ses\siebsrvr\log\*
Found process: d:\siebel\ses\siebsrvr\log\upgphys_dev_160

Reading Upgrade Wizard log: d:\siebel\ses\siebsrvr\log\upgphys_dev_160\output\UpgWiz.log

Total process time from log files: 00h:00m:00s
Completed processing process under: c:\siebel\ses\siebsrvr\log\upgphys_dev_160\output 
Generating HTML page c:\siebel\ses\siebsrvr\log\upgphys_dev_160\summary.html

Warning! No steps were found for this process. If an incorrect language code was specified using the /G option, this utility will not be able to find the process steps.

In this case, please rerun this utility specifying the correct language code for the /G option (e.g. ENU, FRA, DEU, JPN etc. )
Generating txt page c:\siebel\ses\siebsrvr\log\upgphys_dev_160\summary.txt

Warning! No steps were found for this process. If an incorrect language code was specified using the /G option, this utility will not be able to find the process steps.

In this case, please rerun this utility specifying the correct language code for the /G option (e.g. ENU, FRA, DEU, JPN etc. )

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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