My Oracle Support Banner

How To Add CR/LF In Email Body When Use SendMessage Of Outbound Communications Manager (Doc ID 2592812.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.


SendMessage method in Outbound Communications Manager business service is used to send email in workflow process. When the MsgBody has CR/LF in the message body, the delivered email message has no CR/LF, and body message only one line instead of several lines.

How to add carriage return or line feed in the email body when use SendMessage of Outbound Communications Manager?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.