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Sorting in Field Service Dispatch Board Employee List not Working (Doc ID 2593646.1)

Last updated on OCTOBER 30, 2019

Applies to:

Siebel Field Service - Version 16.5 [IP2016] to 17.0 [IP2017] [Release V16 to V17]
Information in this document applies to any platform.

Symptoms


The following behavior was reported on 16.19 version: sorting on Last Name or First name in the employee list from dispatch board applet  ( FS Dispatch Board Gantt Applet) is not working.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to dispatch board
2. Load a service region having more employees
3. Try to sort on First Name or Last name, nothing happens



Cause

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In this Document
Symptoms
Cause
Solution
References


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