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IRM Tools Screen Not Showing up After Some Hours of Execution - Performance Issues (Doc ID 2595004.1)

Last updated on MARCH 17, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

While executing IRM in Siebel CRM 19.7 version , IRM starts running fine but then get into a inconsistent behavior - the tools window cannot be seen , there is CPU activity and memory usage.

The IRM_MERGE.LOG file looks interrupted.


The following steps were executed:

1. complete upgrep from linux
2. launch IRM
siebdev /u SADMIN /p *** /d DIBP /c tools.cfg /iPackmode /IRM UpgDeltaMerge
3. after some hours the issue happens. state on .ssf file is changed to 8 but the IRM log is not shown as completed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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