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IP2019 : After restart of the Siebel application services Loading Of Initial Login Page Takes Lot Of Time. (Doc ID 2595564.1)

Last updated on NOVEMBER 18, 2019

Applies to:

Siebel CRM - Version 19.7 and later
Information in this document applies to any platform.

Symptoms

On : 19.7 version, System Admin

ACTUAL BEHAVIOR
---------------
After Siebel19 environments restart of the servers, Loading of initial login page takes lot of time.


Login page loads approx ~ 4 to 5 minutes for very first session and its way too high when compared with previous siebel version (IP2016)

EXPECTED BEHAVIOR
-----------------------
It should not take more than few seconds

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launching application and trying to log in to application by passing user details


Cause

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In this Document
Symptoms
Cause
Solution
References


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