Getting SBL-DAT-60241 Error When Creating Multiple Transactions Using TBUI
(Doc ID 2596149.1)
Last updated on MARCH 26, 2023
Applies to:
Siebel CRM - Version 15.4 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.4 [IP2015] version, Task Based UI
Error occurred while trying to create and Process two Transactions in Task view.
ERROR
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[1]An error has occurred committing the record 2-XXXXXXXX of business component 'LOY Transaction'. The user key of the record is
Transaction Number = "2-XXXXXX"
Primary Organization Id = "No Match Row Id"
S_LOY_TXN_X.Conflict Id = ""
(SBL-DAT-60241)
[2]Field '<?>' does not exist in definition for business component '<?>'.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Configure task with below step and test it
1. Start, Create Transaction Step
2. Create Challenge Step
3. Create redemption transaction with the Challenge Using Business Service Step
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |